Software for hotels of all sizes - POSitive Hotel

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Modern software for hotels - POSitive Hotel

POSitive Hotel is a comprehensive system designed for various types of hospitality establishments, including hotels, guesthouses, resorts, hostels, and sanatoriums. Thanks to its flexibility, it can be tailored to the individual needs of each property as well as larger hotel chains. The software combines advanced POSitive IT solutions and provides the capability to manage intelligent building subsystems (hotel automation). POSitive Hotel includes applications, programs, and tools that will streamline all areas of hotel operations.

POSitive Hotel is a modern and efficient solution for managing hotel facilities.

The modules of the POSitive Hotel

Reception

The Reception is the first point of contact for guests upon their arrival at the hotel and where they seek assistance in case of any issues. Therefore, the reception in your hotel should operate at the highest level, and the POSitive Hotel reception program can help you achieve that.

The reception module collaborates with other POSitive family programs, ensuring that all guest information is consolidated in one place. Additionally, solutions such as self-service kiosks, Electronic Registration Cards, or hotel applications streamline the operations of the entire property.

comprehensive reservation management	detailed information about hotel guests	professional customer service and billing	price and sales policy management
employee monitoring	analysis of documents and settlements	operational management of the hotel	report and summary creation

Improve the Guest Accommodation Process with Electronic Registration Cards!

Gastronomy

Having a restaurant in the hotel has become a common practice chosen by many hoteliers. This allows you to enrich your offer and make your hotel more attractive to customers.

To optimize the work of waiters and chefs, it is worth investing in advanced catering software, such as POSitive Hotel. This system includes the POSitive Restaurant module, which consists of two parts: the sales POS and the administrative Manager. Choose our catering software to effectively manage not only the restaurant but also the bar or café. POSitive Restaurant provides convenience for the entire staff and works perfectly both at a single sales point and at several.

work comfort	transparency	speed	versatility
extensive supervision and work coordination	access to detailed reports	configuration of POS terminal screen appearance	business control anywhere - Mobile Reports

Central management

POSitive Hospitality Management Center (HMC) is a module that enables easy and intuitive management of the entire hotel or catering network. This system allows for creating advanced product reports and has a customer database.

The system contains all essential information about your guests, accessible only to authorized personnel with access controlled by assigned employee permissions.

POSitive HMC supports sales processes, inventory turnover, orders, distribution, marketing, and employee monitoring. It allows for defining operating conditions for the entire network and streamlines planning and management processes. With advanced technological solutions, only one program is needed to control all operational processes.

central customer database	central product overview	central user and permission management	central management of individual property configurations	central reporting

Managerial accounting

Profit Management Center (PMC) is a tool that enables control over the revenues and costs of your hotel. With this system, you can analyze not only financial and statistical data but also evaluate the actions of your hotel business.

PMC is a solution with a wide range of applications, dedicated to management staff (owners, hotel directors, financial directors). It's a powerful tool that provides full control over the financial condition of the facility. Users, based on precise data analysis provided by the application, have the opportunity to make easier, more accurate, and above all, more responsible financial strategic decisions.

The software consists of several modules that allow for a detailed understanding of the hotel's financial situation.

PROFIT allows profitability analysis: of the facility, network of facilities, revenue generation locations, product type	STATISTICS provide industry statistical indicators for a single facility or network of facilities, comparing facilities within the network	ANALYSES enable cost assessment, comparing data according to various criteria, and determining budget execution conditions
PANELS offer graphical representation options of the company's situation	BUDGET AND FORECAST allow for setting annual budgets and short-term forecasts	INTEGRATION enables automatic data import from external systems

Loyalty program

You provide an attractive offer, yet guests are not booking their stay at your property again?

Wondering how to encourage them to exclusively use your services?

A loyalty program for your hotel can help with that. With this solution, you'll outshine the competition, and your property will become the number one choice for guests.

Increased hotel profits - ensured by new and returning guests	Guest satisfaction with their stay thanks to discounts and points earned	Effective promotion - satisfied guests will recommend your property to their friends
Time-saving - point accumulation and discounts are automated	Parameters and options perfectly tailored to the property's needs	Various scenarios for awarding discounts and points in line with the hotel's specifics

Be in touch

Be in touch is an advanced marketing tool dedicated to the hospitality industry. It allows for the automatic sending of personalized emails and SMS messages to a precisely targeted group of guests.

App Roomio 

Roomio sets a new standard in service. With Roomio, your hotel becomes perfectly tailored to the needs of every guest. This modern application, available on any mobile device, automates guest services, eliminating the need for contact with the reception.

Over 4.9 billion people worldwide use the internet, with more than 92% of them on mobile devices. Take advantage of this fact to elevate your service standards and provide an unforgettable stay experience.

Check-in and check-out without the need for reception contact	Reporting needs such as room cleaning or requests for privacy	Reservation of additional services or subsequent stays	Automatic reservation confirmation
Settling advances/deposits with PMS	Automatic invoicing	Collaboration with PIN locks	Up-selling - Guest's ability to easily switch to a larger room

Staff application

Staff Helper application enables direct messaging between employees, significantly enhancing communication efficiency. The system operates on any touchscreen device supporting Android (version 4.1 or higher) within the internal WiFi network. It combines action logging, work monitoring, and user communication functions. Additionally, the application provides real-time updates on new guest arrivals, departures, and currently occupied rooms. This ensures smooth information flow in your hotel and proper administration functioning.

room cleaning	minibar sales	reporting faults	fault repair	messaging	conferences

SPA & SPORT Zone

Our SPA software enables the management of additional facilities within the property. The system for SPA ensures guest service at the highest level, minimizing the risk of errors. With many useful features, you have full control over all essential customer information and their health. Choose our system to effectively manage the SPA and Sport Zone.

Reservation of hotel facilities such as conference rooms, saunas, pools, etc.	Graphic presentation of reserved and utilized facilities	Flexible adjustment of time intervals displayed on the resource schedule	Manual or automatic entry of resource prices using a predefined price list	Unlimited number of resources that can be controlled by the program
Various billing methods for reserved resources	No limitation on the types of resources under the program's control	Instant billing settlement	Ability to transfer charges for resource usage to the guest's room or account	Printing confirmations of reserved resources

Golf courses

Our system allows for efficient use of resources and comprehensive player service. Thanks to our software, you can implement a friendly sales policy and monitor the functioning of the facility, perfectly meeting the needs of customers.

Hotel Automation

Hotel Automation, is an access control system used in hotels. With it, you can not only create a smart building but above all, a hotel that provides exceptional comfort and satisfaction to guests.

Monitors and optimizes the operation of systems:

• lighting, heating, and air conditioning
• access control of individual hotel zones (including electronic locks, biometric readers, identifiers, and gates)
• alarm, monitoring, emergency power, and fire protection
• audio and video device management

Hotel television

In many hotel facilities, guest access to multimedia is a matter of course. After all, hotel television is not just entertainment for guests but also provides additional revenue for the hotel.

possibility of internet connection (full mode)	option to set a welcome channel (full mode)	receiver tuning lock, choice of receiver volume level at startup, and maximum volume level
automatic receiver shutdown if no remote control button is pressed for a specified time	possibility of connection to a paid television system (full mode)	ability to preview areas such as parking, SPA
personalized welcome message - data retrieved from the system (full mode)	option to lock buttons on the receiver housing	option to select an economical operating mode